Thank you very much. It is nice to know that good customer service still exists!I will definitely revisit your site for future purchases.
Amy
Laurel, MD
"Thank you so much. This is the best customer service I have received in a long time and it is greatly appreciated!"
Lauren
Winter Park, FL
"Thank you so much for taking care of this. I wish there were more businesses with customer service as superb! By the way, your recommendation for the wool filled mattress pad is one good one."
Jennifer
Yardley, PA
“That's so nice of you… And I really do appreciate your attentive and courteous customer service!”
Candida
New York, NY
“Thank you Scott … I appreciate the great customer service from the Green Life Company.”
Maryam
Long Island, NY
“I have to respond to emails like this for my website as well, so thank you for being so easy to deal with.”
Brentwood, TN
“That’s great that the back-order came in earlier than expected. Thanks so much for your excellent follow up”
Michele
Woodland Hills, CA
“This has become my favorite store! It’s my first go-to when buying gifts!”
Jessica
Los Angeles, CA
“You are my hero! I had the best shave this morning ever. I have tried all kinds of fancy creams and stuff and NEVER had a shave like this. I owe my face to you (not that you want it!!). I'll be ordering more through you for sure.”
Jon
San Ramon, CA
“I got the package today and the bags are beautiful! Thank you so much!”
Shelly
Royal City, WA
“The mattress arrived right at noon, and was in good shape and the shippers did set it up in my bedroom. It feels great. I feel like taking a nap right now! Thanks for making sure it arrived on time, and for the great price.”
Marti
Bloomington, IN
“Thank you so much for your understanding in this matter, I really appreciate it. I look forward to shopping with the green life again sometime soon:-)”
Lori
Charleston, SC
“Thank you for all your efforts to help me and great service!”
Halyna
Seattle, WA
"I GREATLY appreciate your looking into this and taking care of it for me! Thank you very much for your kind, attentive, and honest service. You guys have a great company.Have a nice weekend!"
JamesWashington D.C.
Store Policies
Hassle-Free Returns & Exchanges:
We stand behind the quality of every product we sell and we want you to be happy with your purchase. If you are less than satisfied with anything you order from thegreenlifeco.com, you may exchange it or return it within 30 days for a full refund less shipping fees. Shipping and handling charges are not refundable. All shipping costs related to a return are the responsibility of the customer.
Please email us at info@thegreenlifeco.com before returning or exchanging a product so that we can issue a return authorization number to insure that your return is processed accurately and quickly.
If we shipped you the wrong item, we will pay for the return shipping as well as the shipment of the correct item. Please contact us at info@thegreenlifeco.com to obtain a return authorization number and return postage. Please use the same packaging for the returned item.
All items must be returned in saleable condition and in the original packaging for a full refund. Due to health regulations, items such as pillows, bedding, towels, personal care products, baby products and cosmetics are not returnable. Special order items can not be returned as they are ordered or are made just for you.
When returning goods, please use a service that allows you to track your shipment, as we cannot be held responsible for parcels lost during return shipment. We recommend that you use registered post to ensure safe delivery. Please include your order number, name, address, phone number and return authorization number.
If you receive an item that is damaged or defective, please contact us at info@thegreenlifeco.com for a return authorization number and return postage within 30 days of receipt. We will replace the damaged item or refund your full purchase price including the portion of the actual shipping cost that pertains to that item, upon receipt of the damaged item.
Shipment:
Mailing Address:
The Green Life 2409 Main St Santa Monica, CA 90405P: 310-392-4702
F: 310-392-4751
info@thegreenlifeco.com
If you have any questions concerning products or your order, contact us at info@thegreenlifeco.com, or call us at (310) 392-4702. All emails will be responded to promptly. Please reference your item and confirmation number, and indicate the best way for us to reach you.
Thank you for shopping at The Green Life!
The Green Life • 2409 Main St • Santa Monica, CA 90405 • 310.392.4702 • info@thegreenlifeco.com
